Intent vs. impact

Intent vs. impact

Nathan and Sasha are part of an innovation team, and the product launch is coming up. Nathan forgets to update Sasha on the marketing department’s strategies, and she has to rework the budget at the very last moment. Nathan apologizes for the lapse, saying,...
Want to influence others?

Want to influence others?

When we successfully influence, we build solutions that everyone can live with. These solutions don’t always come easily, and often people involved must change their thinking and behavior. How much change is required? It will depend upon the person. That’s...