by Christi Barrett | Communication
Nathan and Sasha are part of an innovation team, and the product launch is coming up. Nathan forgets to update Sasha on the marketing department’s strategies, and she has to rework the budget at the very last moment. Nathan apologizes for the lapse, saying,...
by Christi Barrett | Communication, Conflict, Crisis
Sheila and Sam have never gotten along well, and when they are assigned to a key project together, neither person is pleased. Minor tensions slowly grow into full-scale battle, and the rest of the team is uncertain about what to do. They encourage Sheila and Sam to...
by Christi Barrett | Communication, Meetings
Whether you’re a consultant, freelancer, small business owner or a leader in your organization, you know how important it is to have a successful first meeting with a prospect, client or other key people. The old saying is true. You don’t get a second...
