by John Barrett | Interdependence, Problem solving
It’s been said that for every problem, there is a solution. Yet, when complicated issues arise, it can be all too easy to freeze, at least temporarily. Because most work processes are complex, interdependent, multi-dimensional systems, the problems that can...
by Christi Barrett | Communication, Conflict
Seth and Sami consistently butt heads over how to move their work forward. Sami knows they need to talk, and that the conversation will be emotional and contentious. This discussion needs to happen, so that she and Seth get past their issues to make progress on their...
by Christi Barrett | Decision-making, Strategic
Today’s leaders are problem-solvers. Issues can take a toll when the quandaries pile up or have serious implications. What’s an overwhelmed leader to do? Rethink problems as issues to resolve, not obstacles or unnecessary headaches. It seems like a minor...
by Christi Barrett | Influence
You have the most amazing idea, and you’re sure it’s going to revolutionize the organization. But when you present it to the team, people are not enthused. What do you do now? First, and foremost, recognize that you might be wrong. As Kathryn Schulz (a...
by Christi Barrett | Emotional Intelligence, Leadership
I felt like screaming. That same old, seemingly-constant problem was back. The details aren’t important, but suffice to say, I experienced an avalanche of feelings, ranging from disbelief (AGAIN?!) to rage ($#*^@). With time and its wonderful sidekick,...
