by Christi Barrett | Choice, Teamwork
Bernard is a real pain. So says Beth, one of Bernard’s teammates. There’s been bad blood between these two for years, and Beth has no patience for dealing with Bernard, even when she has to partner with him on projects. As the new team leader, how do you...
by Christi Barrett | Conflict
Some team members hate conflict. Instead of openly airing the issues, conflict-averse people often go to their best friend on the team and complain about other team members. They say things like, “I don’t want to make trouble” or “It...
by Christi Barrett | Interdependence, Teamwork
“Marketing is a pain in my butt,” laments operations director Stephan on a regular basis. Such cross-functional bashing is, unfortunately, not uncommon. One HBR author has stated that 75% of all cross-functional teams are dysfunctional. Many people find...
by David Wheatley | Choice, Teamwork
We were tickled pink to hear a client (we’ll call him Bob) mention recently that choosing to do the right thing – to engage with others productively, even in the midst of conflict, confusion or tension – was getting easier over time. In the past, he...
by Christi Barrett | Communication, Feedback
Kim Scott is a veteran of a long career in technology, including a long stint at Google. In a presentation at First Round’s CEO roundtable, she describes how she learned to give and get feedback at Google. In order to foster an environment of growth, the culture...
