by Christi Barrett | Growth, Leadership
Barry Schwartz studies wisdom and gave a brilliant Ted lecture on the topic that you won’t want to miss. In case you don’t have 20 minutes to watch the whole lecture now, here are the highlights. Leaders want to encourage certain behaviors in their...
by Christi Barrett | Customers, Leadership
We all have customers, whether we characterize them that way or not. We serve our direct reports, boss and/or shareholders. We seek to meet the needs of family members, as a spouse, parent, sibling or child. In the same respect, we are served by others, and when we...
by John Barrett | Leadership, Strategic
It isn’t unusual to hear that business people don’t like consultants. In fact, many of us here at Humanergy can recount consultant horror stories of our own. From the strategic planning consultant who seemed to want to sway everyone’s opinion, to the...
by Christi Barrett | Customers
It’s ironic. Focusing on customers, as vital as they are to business success, can be lost in our quest for growth and high performance. It’s all too easy to focus on how we can get more customers, rather than what needs to be done to completely WOW the...
