by Christi Barrett | Communication, Decisiveness
Great leaders give inspiring speeches, restate the organization’s values and reinforce outstanding performance. They also know when to shut up, to put it somewhat crudely. What situations should cause you to stop talking?You need to listen. It’s all...
by Christi Barrett | Communication
There must be some kind of mistake,” (Genesis – it was a band, for you youngsters – from their 1980 hit). Whether you’re a GenY or Baby Boomer, you’ve experienced the frustrations of misunderstandings in communication.We often refer to...