Change leadership: Effective influence

Change leadership: Effective influence

A major change initiative has been launched with a comprehensive communication plan. Key people have been involved in and informed of the change strategies and the execution schedule. The CEO feels that this is a slam dunk. Unfortunately, just making sure key people...
An alternative to exit interviews

An alternative to exit interviews

Ah, the exit interview. For the organization, this is seen as a good opportunity to get some insight and feedback before the person leaves. For the interviewee, the exit interview can be a quandary. Do I tell the truth, the whole truth and nothing but the truth? Do I...
Four ways to create superior meetings

Four ways to create superior meetings

Do you look forward to meetings? (Yes, we know you just spit up your coffee when you read that.) Most people find meetings to be overly long, boring, repetitive and lacking concrete outcomes. Given how much of our work lives we spend in meetings, this issue of poorly...
When success is the only option

When success is the only option

Who doesn’t want to succeed? Duh. No one. And there are times when our backs are truly up against the wall, and we recognize that for the organization to exist, failure is not an option. What do you do when you recognize that there really isn’t an...
Understanding change readiness

Understanding change readiness

The pressure is mounting. ABC Hospitality has begun to recognize that it must change its environmental practices for two reasons. First, their customer base expects them to follow up their talk of “less waste” with concrete steps. Investors recognize that more...