by Christi Barrett | Creativity, Flexibility, Learning
Tendonitis in my knee has resulted in a fairly long stint in physical therapy. During the course of treatment, my regular therapist took a vacation, so received treatment from a different therapist. I expected to receive the same type of treatment, but what I got was...
by Christi Barrett | Communication, Conflict, Crisis
Sheila and Sam have never gotten along well, and when they are assigned to a key project together, neither person is pleased. Minor tensions slowly grow into full-scale battle, and the rest of the team is uncertain about what to do. They encourage Sheila and Sam to...