by David Wheatley | Supervision
Asking powerful questions is one of the key skills of a great leader and team member. In my client work, I see many reasons why this doesn’t happen. Often the barriers to asking questions (versus just giving the answer) involve assumptions and beliefs about...
by Christi Barrett | Communication
“If you let a person talk long enough, you’ll hear their true intentions. Listen twice, speak once.” Tupac ShakurMotivational speeches get a lot of air time. Just check out Facebook and YouTube. As leaders, however, what really makes an impact is not...
by Christi Barrett | Communication, Mutual Understanding
Few things are more frustrating than speaking with someone who isn’t listening. Distracted by their phone a noisy room or busy mind, bad listeners seem to be multiplying in modern society.What’s a communicator to do?Rebecca Knight on HBR has some great...
by Christi Barrett | Coaching
If you supervise other people, you’ve probably also been a coach. Yes, you need to hold folks accountable. And you need to have separate conversations that are about growth and learning as a partner in their development.I heartily...
by Christi Barrett | Communication, Conflict
My colleague, Karen Weideman, recounted a story of a situation her 89-year old mother, Betty, faces on a regular basis. Betty is a great pianist and plays regularly at her retirement facility. Her mature audience loves that she can play anything they can...
