Solving complex problems

Solving complex problems

It’s been said that for every problem, there is a solution. Yet, when complicated issues arise, it can be all too easy to freeze, at least temporarily. Because most work processes are complex, interdependent, multi-dimensional systems, the problems that can...
Help people learn by experience

Help people learn by experience

Experience is a wonderful teacher. If you’ve ever tried to convince someone of something by using your gift of gab, you know what I mean. It’s hard to talk people into changing their minds. Once people have experienced something for themselves, they...