by Christi Barrett | Communication
“I can’t believe that Jeff didn’t post the training schedule AGAIN,” Janice remarked with disgust. “He’s been told, and he just refuses to do it!” Conflicts are a part of everyday life, and the workplace is no exception. It...
by Christi Barrett | Leadership, Teamwork
Some organizational cultures embrace and even insist upon regular peer-to-peer feedback. In other companies, if you give a peer a suggestion, it may be perceived as odd or even “none of your business.” (It is your business, of course, if your success is dependent upon...
by Christi Barrett | Coaching, Communication, Leadership, Performance, Supervision
In an era of disillusionment with high-flying, big-talking leaders, maybe it’s time to find new models. Like Fred Rogers of Mr. Rogers’ Neighborhood, a PBS series that was targeted to preschool children. Though Fred Rogers passed away a few years ago, his...
by Christi Barrett | Communication, Courage
You recognize it instantly. People with leadership presence exude an aura of command, a confidence that they are in control of themselves and the situation at hand. It’s different from charm or charisma, though they may be very engaging qualities. Leadership...
by Christi Barrett | Delegation, Supervision, Trust
Much has been written about the importance of people trusting their leaders. Less attention is paid to the essential quality of trust in your direct reports (sometimes referred to somewhat disparagingly as “subordinates”). There is a sweet spot of trust,...
