Three laws of influence

Three laws of influence

Influence is at the heart of leadership. To be even a modestly successful leader, you must be able to “sell” your ideas and be open to even better ideas that people  bring to the table. The quantity and quality of your relationships matter. You need to...
If you want loyalty, get a dog

If you want loyalty, get a dog

Marketing folks have a saying, “If you want loyalty, get a dog.” Customer loyalty, it seems, is a myth. Is employee loyalty a thing of the past, too? Nope. But too many leaders focus on loyalty at the expense of true leadership. Perhaps the definition of...