by Christi Barrett | Communication, Mutual Understanding
I just read a post that made me wince. Fred K. posted on LinkedIn about making a mistake at the end of meetings. I think I actually make that same mistake via email and in casual conversations not infrequently. That mistake is making fuzzy commitments. According to...
by Christi Barrett | Change, Judgment
People differ greatly in their tolerance for ambiguity, though it is uncommon for leaders to admit that they don’t like situations that are unclear. As leaders, they feel that they must be seen to roll with the punches, help people find clarity in uncertain...