Change leadership: Effective influence

Change leadership: Effective influence

A major change initiative has been launched with a comprehensive communication plan. Key people have been involved in and informed of the change strategies and the execution schedule. The CEO feels that this is a slam dunk. Unfortunately, just making sure key people...
Listening as a privilege

Listening as a privilege

“I want to write about the great and powerful thing that listening is. And how we forget it. And how we don’t listen to our children, or those we love. And least of all – which is so important, too – to those we do not love. But we should....
When “telling” isn’t the answer

When “telling” isn’t the answer

“If you let a person talk long enough, you’ll hear their true intentions. Listen twice, speak once.” Tupac Shakur Motivational speeches get a lot of air time. Just check out Facebook and YouTube. As leaders, however, what really makes an impact is...
Prep for a tough conversation

Prep for a tough conversation

Seth and Sami consistently butt heads over how to move their work forward. Sami knows they need to talk, and that the conversation will be emotional and contentious. This discussion needs to happen, so that she and Seth get past their issues to make progress on their...
See people with fresh eyes

See people with fresh eyes

I like to think I do an average job of being mindful. Yet the HBR article, See Colleagues as They Are, Not as They Were, brought me up short. I’m not a grudge-holder by nature, yet I know that I do bring past experiences with people to bear on today’s...