by Christi Barrett | Conflict
Luis had finally had it. After months of feeling under attack by Josie, he called in sick for the third time that month. Feeling exhausted and drained, he began to compose his letter of resignation. When poorly managed or left to escalate, conflict has a tremendous...
by Christi Barrett | Communication, Mutual Understanding
High-quality learning facilitation and competence are a necessary precondition for enhancement of the ongoing development and implementation process. What? We love and often give this advice: Make your communication clear. But what does clear communication mean in...
by Christi Barrett | Communication
Nathan and Sasha are part of an innovation team, and the product launch is coming up. Nathan forgets to update Sasha on the marketing department’s strategies, and she has to rework the budget at the very last moment. Nathan apologizes for the lapse, saying,...
by Christi Barrett | Communication
I’m a talker by nature, and it’s been my habit to start talking without a clear plan about what I’m trying to say. This often gets me into trouble, especially when there is conflict. One focus for me is speaking MY truth. If I’m having a...
by Christi Barrett | Communication
“I can’t believe that Jeff didn’t post the training schedule AGAIN,” Janice remarked with disgust. “He’s been told, and he just refuses to do it!” Conflicts are a part of everyday life, and the workplace is no exception. It...
