Coaching is a substantial investment that is generally offered to high potential leaders. So when is it worth the cost to coach someone who is in job jeopardy?
Whether you hire a coach or do the work with internal resources, coaching is not to be entered into lightly. While it is generally best to focus scarce resources on top performers, there are circumstances where coaching those in job jeopardy pays off.
The number one rule of thumb is to focus on performers with a single derailer that can be fixed. (Think of the person who continually falls over. Teach him to tie his shoes, and the problem is solved.)
Examples of fixable derailers that warrant an investment in coaching:
- Having a hard time adjusting to a recent change in the organization
- Difficulty dealing with a particular type of person or situation
- A bad habit that the person is committed to changing
While overcoming a potentially fatal flaw is difficult, Joe Folkman advises several steps in his recent blog post, including acceptance, gaining a better understanding the issue and creating a plan for improvement. A coach can be a valuable resource at each of the steps outlined by Folkman.
Why go to the trouble to coach any struggling employee? First, it is absolutely cost-effective to retain your people when you consider the time and money involved in the termination and hiring processes. The organization also retains their knowledge, experience and connections with others. And the best outcome is you stand to gain an exceptionally dedicated, motivated employee who appreciates the investment.
Need to focus your coaching resources? Contact Humanergy.
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