I am in a meeting with someone, talking about the status of projects, next steps and responsibilities. As usual, I bring along a notepad and pen to jot down important details that I know I won’t remember. (I have given up the illusion that I am capable of remembering anything.)
The other person actively engages in the conversation and writes down nothing.
Is it just me, or is that just…wrong? I have actually told our interns that they need to take notes. I don’t care if they use paper or their phone, or if they even write something on their bodies with a pen. Just care enough (or in my case, be humble enough) to write something down.
David Wheatley, one of Humanergy’s founders, refers to this as the latest in technological devices – the iCare. Regardless of the type of technology you use, writing things down shows you care enough to track conversations and commitments. It also acknowledges the reality that for most of us, memories really don’t last forever (and rarely even an hour).
Need help tracking your commitments? Contact Humanergy.
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Interesting perspective; however, in my ongoing attempt to not assume anything I don’t think I would attribute a lack of jotting notes as a lack of caring or commitment. Perhaps their personal style is to capture their thoughts regarding the conversation or any actionable items after the meeting, after they’ve processed it themselves…back in their office or in their car. Maybe they’re an excellent and active listener who categorizes their conversations mentally in a way that precludes the need for notes. Maybe you left the meeting with the monkey on your back and you have all the actions, so they don’t need notes. Or, maybe they were mentored by someone who told them focusing on their notepad, phone or iPad rather than the conversation was rude. Food for thought…
Great perspective, Mary! Thanks for that. I am with you – as long as the needed follow-up happens! 🙂