by Christi Barrett | Communication, Conflict
My colleague, Karen Weideman, recounted a story of a situation her 89-year old mother, Betty, faces on a regular basis. Betty is a great pianist and plays regularly at her retirement facility. Her mature audience loves that she can play anything they can call out...
by Christi Barrett | Conflict
Luis had finally had it. After months of feeling under attack by Josie, he called in sick for the third time that month. Feeling exhausted and drained, he began to compose his letter of resignation. When poorly managed or left to escalate, conflict has a tremendous...
by Christi Barrett | Conflict
Over the past couple of years, Humanergy has engaged in some spirited discussion around this question: When you have a conflict with someone, can you really just “let it go?” Or, if something bugs you, should you address it every time? Jeanne Brett in...
by Christi Barrett | Conflict
When I am facing a tough conversation, I prepare. I think about what I want to accomplish, my key points and rationale for the position. Though I do try to anticipate the other person’s likely reaction, I appreciate Mary Jo Asmus’ reminder to focus on the...
by David Wheatley | Choice, Conflict
A participant in Humanergy’s supervisory leadership courses asked a great question. He’d just learned about Stop, Think and Choose as a tool to make good choices. But how do you stop yourself from reacting when someone or something pushes your buttons? ...
by Christi Barrett | Conflict
They’re at it again. Bob and Stefan are arguing over a budget allocation. Last time it was the details of the team retreat. Janel, their boss, has tried telling them to work out their differences. She knows she needs to step in to facilitate a permanent solution...
