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Communication

  • Communicating context
      So much of what we try to communicate with others is context - the interrelated facts, conditions and background that…
  • Lead like Mr. Rogers
    In an era of disillusionment with high-flying, big-talking leaders, maybe it's time to find new models. Like Fred Rogers of…
  • First meetings - 6 steps to success
    Whether you're a consultant, freelancer, small business owner or a leader in your organization, you know how important it is…
  • Stop Whining
    “Complaining is not a strategy” (Jeff Bezos, Amazon founder). This quote hits the mark and is now being featured in…
  • Do you get and receive guidance?
    Kim Scott is a veteran of a long career in technology, including a long stint at Google. In a presentation…
  • Communicating with a bad listener
    Few things are more frustrating than speaking with someone who isn't listening. Distracted by their phone a noisy room or…
  • Alignment: Get it and keep it
    It's true for all enterprises, from the "mom and pop" corner store to the global corporation. Alignment at an organizational,…