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Communication

  • Build relationships now
    Sue is a busy, no-nonsense leader. She doesn't have time to (as she refers to it) chit-chat. Not a big…
  • Winning hearts and minds
    Although typically thought of as a military strategy, leaders in other organizations must also win the hearts and minds of…
  • Communication courtesies
    "Really big people are, above everything else, courteous, considerate and generous - not just to some people in some circumstances…
  • Make space
    How many times have you asked a question - hoping to engage others - and the only response is silence? That…
  • A good good-bye
    Leaving one company for another is a transition that must be handled carefully. Some of the most successful departures we've…
  • Low tech brainstorming
    Crowd-sourcing, mind-mapping and apps can be valuable tools when you need to tap the wisdom of many minds. The fine…
  • Feed high performance
    At last, it's time to transition from shoveling snow to caring for our lawns and gardens. (On behalf of those…