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  • Communicating when emotions run high
    Carla and Timothy were part of the team working on a crucial project. Timothy was tasked with completing all aspects…
  • Identify your elephants
    Sheila and Sam have never gotten along well, and when they are assigned to a key project together, neither person…
  • If only others were perfect
    Nobody's perfect. That seems like a pretty simple and well-accepted notion. However, when dealing with people at work, you need…
  • Help others work through conflict
    They're at it again. Bob and Stefan are arguing over a budget allocation. Last time it was the details of…
  • Conflict aftermath
    In a perfect world, people in conflict would work things out and emerge stronger. In the real world, conflict can…
  • Conflict? Breathe compassion
    When I am facing a tough conversation, I prepare. I think about what I want to accomplish, my key points…
  • How to stop
    A participant in Humanergy's supervisory leadership courses asked a great question. He'd just learned about Stop, Think and Choose as…