by Jim Marshall | Emotional Intelligence, Influence
If someone asks me, “What’s in it for me?” in a conversation, I tend to have a negative reaction. It sounds self-centered. It sounds quid pro quo. For as long as I’ve been around Humanergy, we’ve turned that question into a one-word tool: WIIFM. It’s pronounced...
by Christi Barrett | Emotional Intelligence
I can’t think of anyone more well-versed in the art and science of remaining collected under pressure than nurses – those too-often unsung heroes working in a variety of medical settings. What can you learn from them to remain unruffled under pressure?...
by Christi Barrett | Choice, Emotional Intelligence
Economic uncertainty. Health concerns. Isolation. There are plenty of things to fear in the midst of a pandemic. How can fear hurt your leadership? Can fear be transformed into an amplifier for good? In our latest book, “What Great Teams Do Great: How Ordinary...
by Christi Barrett | Emotional Intelligence
Hope can be hard to find (or keep) during challenging, unpredictable times. Understanding the components of hope helps us see and believe in the light at the end of the tunnel. Goals – Have a desired future state to aim for. Make it SMART (specific, measurable,...
by Christi Barrett | Emotional Intelligence
I thought I was pretty immune to secondhand stress. Then came the coronavirus and massive change, economic pressure and working remotely. A Management Tip of the Day from Harvard Business Review reminded me that no (wo)man is an island when it comes to picking up...
by David Wheatley | Emotional Intelligence, Mindfulness
Do you find yourself getting defensive when you receive feedback? Or are you apt to assume a person is going to be critical, even when they do not have that intent? This video shares a simple example of how easy it is to get into a defensive posture – and what...
