by Christi Barrett | Influence, Supervision
Bosses come in all shapes, sizes and types. Knowing how to manage up, influence and collaborate with Boss A does not guarantee you’ll get good results with Boss B. Yet there are some general principles that apply to everyone, like getting to know your...
by Christi Barrett | Influence
You have the most amazing idea, and you’re sure it’s going to revolutionize the organization. But when you present it to the team, people are not enthused. What do you do now? First, and foremost, recognize that you might be wrong. As Kathryn Schulz (a...
by Christi Barrett | Coaching, Influence
Articles, videos and books espouse the idea that leaders must be able to influence without authority. Maybe this is partially true; the days of “because I told you so” are long gone. However, I agree with Jeffrey Gitomer (despite his continual references...
by Christi Barrett | Influence
We recently had a fascinating team discussion about business development. Experts say that the vast majority of successful sales conversations involve the buyer talking more than the seller. (No wonder we are turned off by the fast-talking used car salesperson!)...
by John Barrett | Influence, Leadership
Influence allows you to impact results through your interactions with other people. Although you can’t control the outcome completely, you can increase the probability of achieving the impact you desire by how you network, communicate and find common ground with other...
by Michelle VanderMeer | Decision-making, Decisiveness, Influence, Leadership
You have a position on an issue or a new idea that you believe is right for the organization. In spite of significant effort, the innovation isn’t gaining traction. In fact, there appears to be significant opposition. It can be tempting to throw in the towel,...