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  • Winning hearts and minds
    Although typically thought of as a military strategy, leaders in other organizations must also win the hearts and minds of…
  • Are you part of a culture of intimidation?
    You may be thinking, "Me? I'd never be a leader in an organization whose culture was intimidating! I'm a nice…
  • Strategic persistence
    You have a position on an issue or a new idea that you believe is right for the organization. In…
  • Three steps to selling anything
    We recently had a fascinating team discussion about business development. Experts say that the vast majority of successful sales conversations…
  • Use influence to reel in success
    Influence allows you to impact results through your interactions with other people. Although you can’t control the outcome completely, you…
  • Influence without authority?
    Articles, videos and books espouse the idea that leaders must be able to influence without authority. Maybe this is partially…
  • What if you're wrong...or right?
    You have the most amazing idea, and you're sure it's going to revolutionize the organization. But when you present it…