by David Wheatley | Supervision
Asking powerful questions is one of the key skills of a great leader and team member. In my client work, I see many reasons why this doesn’t happen. Often the barriers to asking questions (versus just giving the answer) involve assumptions and beliefs about...
by Christi Barrett | Supervision
Sally is thrilled that she is now managing the team she has worked with for five years. She is worried a bit about Seth, though. Sally and Seth have had a great working relationship as peers for three years. However, Seth wanted the leadership job, too, and has been...
by Christi Barrett | Supervision
More than half of the people who leave their jobs do so because of their boss, according to the smart people at Gallup. Sure, employee engagement (emotional commitment to the organization and its goals) matters, too. Who is responsible for 70% of an employee’s...
by Christi Barrett | Influence, Supervision
Bosses come in all shapes, sizes and types. Knowing how to manage up, influence and collaborate with Boss A does not guarantee you’ll get good results with Boss B. Yet there are some general principles that apply to everyone, like getting to know your...
by Christi Barrett | Communication, Supervision
You are a dedicated supervisor, and you take the time to engage in conversation with your people on a regular basis. Great job! Yet you may not be having the right kind of discussions – the ones that build employee engagement. Kristi Hedges, who wrote Four...
by Lance Satterthwaite | Performance, Supervision, Trust
When most people hear the word engagement, they picture a young couple who just made a commitment. They love and trust each other and promise to help make each other the best version of themselves. Employee engagement is the same – well close, anyway. Employee...