You don’t know what you don’t know

You don’t know what you don’t know

“Awareness requires a rupture with the world we take for granted.” Shoshana Zuboff High performance leaders recognize the need to constantly improve their organization and its people, and above all, themselves. To become better leaders, they continually...
Love diversity?

Love diversity?

It would be hard to find someone who’d argue that diversity in organizations is not valuable. Diverse experiences, cultures, skills and perspectives make the workplace dynamic, creative and innovative. The tragedy is that some of the most seemingly-diverse...
Microinequities: the small stuff counts

Microinequities: the small stuff counts

You’re talking to your husband, and he picks up his BlackBerry and sends a text. The service representative rolls her eyes when you give her a request. These and other slights might not seem like much, but they add up and can impact our behavior in return....