by Christi Barrett | Communication, Decisiveness
Great leaders give inspiring speeches, restate the organization’s values and reinforce outstanding performance. They also know when to shut up, to put it somewhat crudely. What situations should cause you to stop talking? You need to listen. It’s all too...
by Christi Barrett | Leadership
Marketing folks have a saying, “If you want loyalty, get a dog.” Customer loyalty, it seems, is a myth. Is employee loyalty a thing of the past, too? Nope. But too many leaders focus on loyalty at the expense of true leadership. Perhaps the definition of...
