You get what you schedule

I am great at making to-do lists. Right now I have a paper list at my office, one in Outlook tasks, and two or three on scraps of paper at home, including one that’s buried in a pile of bills and paperwork that needs filing. No surprise – my...
Become more tolerant of ambiguity

Become more tolerant of ambiguity

People differ greatly in their tolerance for ambiguity, though it is uncommon for leaders to admit that they don’t like situations that are unclear. As leaders, they feel that they must be seen to roll with the punches, help people find clarity in uncertain...
Assume the best

Assume the best

You get to work and read an email from a coworker: Christi – the side door was left unlocked between 2 and 3 pm again. Have you thought of creating a checklist that will help you remember? Jane You think: What a jerk Thanks for the helpful suggestion. I’ll try...
Nobody will tell you

Nobody will tell you

Intimidating, standoffish, mean and aloof. These are not words you want people to use when they describe you. The sad reality is that people who create this perception in others are often not aware of it. Think about it. Would you approach a snarly coworker to have a...