by Christi Barrett | Engagement, Feedback
Janet is grateful for the fine Board presentation her direct report, Joe, created. She hasn’t shared that with Joe yet, but plans to when his review comes up next month. Joe feels great that he was given this stretch assignment by Janet. While he believes it was...
by Christi Barrett | Discipline, Wellness
Daniel Goleman has a new book titled Focus: The Hidden Driver of Excellence. Goleman defines distraction as one of the most insidious barriers to performance and provides insight into how to increase focus. While the book provides a number of Smart Practices, learning...
by Christi Barrett | Customers
It’s ironic. Focusing on customers, as vital as they are to business success, can be lost in our quest for growth and high performance. It’s all too easy to focus on how we can get more customers, rather than what needs to be done to completely WOW the...
