by Christi Barrett | Influence
We recently had a fascinating team discussion about business development. Experts say that the vast majority of successful sales conversations involve the buyer talking more than the seller. (No wonder we are turned off by the fast-talking used car...
by Christi Barrett | Emotional Intelligence, Leadership
A recent Next Level Blog post about the Dalai Lama stimulated my thinking about leadership and communication. The post noted that the Dalai Lama encourages people to communicate not person-to-person, but heart-to-heart. As leaders, it can be all too easy to...
by Michelle VanderMeer | Decision-making, Decisiveness, Influence, Leadership
You have a position on an issue or a new idea that you believe is right for the organization. In spite of significant effort, the innovation isn’t gaining traction. In fact, there appears to be significant opposition. It can be tempting to throw in the towel,...