Decisions: Are they really logical?

Decisions: Are they really logical?

The global economic crisis was created, at least in part, by a tremendous number of bad decisions. Most of these fateful judgments were made by smart, professional people. A few were the result of incredible greed and short-term thinking. But for the most part, the...
Using questions to drive progress

Using questions to drive progress

You’re in a meeting discussing an important issue, and you need to make a decision. Bob doesn’t offer his opinions, but he does ask a lot of questions. Bob thinks, “Hey, this is great. My questions will help us really understand what’s going on...