by Christi Barrett | Influence
We recently had a fascinating team discussion about business development. Experts say that the vast majority of successful sales conversations involve the buyer talking more than the seller. (No wonder we are turned off by the fast-talking used car salesperson!)...
by John Barrett | Influence, Leadership
Influence allows you to impact results through your interactions with other people. Although you can’t control the outcome completely, you can increase the probability of achieving the impact you desire by how you network, communicate and find common ground with other...
by Michelle VanderMeer | Decision-making, Decisiveness, Influence, Leadership
You have a position on an issue or a new idea that you believe is right for the organization. In spite of significant effort, the innovation isn’t gaining traction. In fact, there appears to be significant opposition. It can be tempting to throw in the towel,...
by Christi Barrett | Influence
You may be thinking, “Me? I’d never be a leader in an organization whose culture was intimidating! I’m a nice person!” Unfortunately, organizational culture and habits have a tendency to creep, if we’re not careful. There may be some ways...
by Christi Barrett | Communication, Influence, Motivation
Although typically thought of as a military strategy, leaders in other organizations must also win the hearts and minds of their people. The reality is that if you lose your people’s hearts and minds, then you will have lost their passionate engagement in the...
by John Barrett | Influence
Influence is at the heart of leadership. To be even a modestly successful leader, you must be able to “sell” your ideas and be open to even better ideas that people bring to the table. The quantity and quality of your relationships matter. You need to...