Make fear your friend

Make fear your friend

Economic uncertainty. Health concerns. Isolation. There are plenty of things to fear in the midst of a pandemic. How can fear hurt your leadership? Can fear be transformed into an amplifier for good? In our latest book, “What Great Teams Do Great: How Ordinary...
What Great Teams Do Great: Choice spaces

What Great Teams Do Great: Choice spaces

Susanna is a firefighter and willingly rushes into dangerous situations with her teammates to save others. Asim is a nurse, working on the front lines of the COVID-19 pandemic. These examples of individual choices are dramatic, and they may seem more in line with our...
Get out there

Get out there

You’ve heard that it’s important for leaders to get out of their offices. That can be tough, given the deadlines and pressures you’re facing. Plus, walking around isn’t just to be seen; you need to find authentic and meaningful ways to connect...
See people with fresh eyes

See people with fresh eyes

I like to think I do an average job of being mindful. Yet the HBR article, See Colleagues as They Are, Not as They Were, brought me up short. I’m not a grudge-holder by nature, yet I know that I do bring past experiences with people to bear on today’s...
Mindfulness in conflict

Mindfulness in conflict

When the you-know-what hits the fan, and I’m in unexpected conflict, I often don’t respond in the best way possible. It’s far too easy for me to be thrown off guard and give off angry or defensive signals. All the while, my internal monologue is...