by Christi Barrett | Leadership, Organizational Climate
Top leaders think they have their finger on the pulse of the organization. In reality, what they believe about the culture (how things really work) is often based on misconceptions or incomplete information.As Hagberth Consulting Group puts it, CEOs are personally...
by Christi Barrett | Emotional Intelligence
I worked for a boss once who was profoundly uncomfortable with feelings. He was a likeable guy who preferred to keep his distance when things got personal or emotional. It wasn’t unusual for him to miss meetings where contentious issues were going to be...
by Michelle VanderMeer | Decision-making, Decisiveness, Influence, Leadership
You have a position on an issue or a new idea that you believe is right for the organization. In spite of significant effort, the innovation isn’t gaining traction. In fact, there appears to be significant opposition. It can be tempting to throw in the towel,...
by John Barrett | Decision-making
The global economic crisis was created, at least in part, by a tremendous number of bad decisions. Most of these fateful judgments were made by smart, professional people. A few were the result of incredible greed and short-term thinking. But for the most part, the...
