Creating a culture of ownership

Creating a culture of ownership

Tired of all the news about our tough economic climate? There are some bright sides to the gloom. One is the fact that every (smart) person in your organization recognizes that his or her financial security depends upon the viability of the company. Simply said, all...
Putting SUCCESS in succession

Putting SUCCESS in succession

Change is in the air. Is it the smell of spring coming early? Nope, it’s change, and it’s in the form of succession. Leaders come and leaders go, whether we plan for it well or not. How do you as the current leader gauge the readiness of your potential...
Meet SARA

Meet SARA

I’d like to introduce you to SARA. No, she’s not my new friend on Facebook. SARA is an acronym for: Shock or Surprise Anger Rejection Acceptance When people receive feedback that differs from their self-perception, they very often go through SARA – a...