by Christi Barrett | Communication, Emotional Intelligence, Supervision, Trust
Few leadership articles have stirred a response like the one titled Your Company Is not a Democracy by George Cloutier. There was even some question about whether it was serious – or if it was a parody of old-school “command and control” leadership...
by Christi Barrett | Emotional Intelligence
Have you ever done something embarrassing, said something unintentionally funny or just goofed up at work? Did you laugh at yourself? Let others laugh too? Joellen was making a presentation to a major client – one that she’d been working to cultivate for...
by Christi Barrett | Conflict, Emotional Intelligence
Your co-worker is driving you nuts. You’ve tried subtle hints, but those haven’t worked. You know venting to coworkers is bad and makes you part of the problem. (Don’t you remember that from our post last week?) How do you constructively address the...
by Christi Barrett | Emotional Intelligence
My boss is a controlling jerk. The project manager is an idiot. My assistant can’t think his way out of a paper bag. Venting about work seems to be on the rise. Maybe it’s because we’re afraid to make waves by bringing up problems directly, for fear...
by John Barrett | Emotional Intelligence, Judgment
The glass is half full. Or maybe not. Business Week recently profiled a new book by Barbara Ehrenreich titled Bright-Sided: How the Relentless Promotion of Positive Thinking Has Undermined America. Her premise is that an overabundance of unwarranted positive thinking...
by Christi Barrett | Change, Emotional Intelligence
Your boss is a tyrant. The team is dysfunctional. Other departments are uncooperative. Customers are rude and demanding. Any of this sound familiar? It is true that life can be hard, and sometimes it isn’t possible to escape your bad situation right away. (Feel...