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  • Communicating with a bad listener
    Few things are more frustrating than speaking with someone who isn't listening. Distracted by their phone a noisy room or…
  • Are you a sponge or a filter?
    Today I'm going to be a sponge. When someone is communicating with me, I am going to soak in every…
  • Invest in listening, even when busy
    Today's blogger is Corey Fernandez, a Lead Coach and Trainer at Humanergy. Have you ever considered this question? What if my…
  • Communicating context
      So much of what we try to communicate with others is context - the interrelated facts, conditions and background that…
  • Expectation or suggestion?
    Arnold is meeting with Bev, one of his direct reports. She is going over her current projects. Arnold comments that…
  • Making requests by e-mail
    You need others to do something. The easiest way for you to communicate this request if probably via e-mail. The…
  • Dangerous assumptions
    Shawna left the meeting feeling like her hiring decision had been all wrong. Why couldn't Hector manage this project on…