by John Barrett | Delegation
Bob, one of your direct reports, comes into your office, obviously stressed. “The client just found another glitch in the software. They’re threatening to cancel the work.” People come to you with problems on a daily basis. It might be tempting to...
by Christi Barrett | Change, Leadership
Leaders have been encouraged to stop making excuses and simply apologize when they make mistakes. Good advice, but it isn’t enough to say you’re sorry. It really isn’t that hard to apologize. What is really hard is changing your behavior, so that you...
by John Barrett | Leadership, Standards
The quality of life and leadership is built by the choices we make – small and large – everyday. How do you have a meaningful life and strive to be a great leader? Begin by reflecting on the “best” of you – your thinking, Your...
by Christi Barrett | Choice
We are big fans of Jono Hey’s sketchplanations. These are small pictures that convey big ideas. This one was painfully familiar. Is it human nature to believe that our future behavior will be better than today’s? Perhaps that’s why we put off...
by Christi Barrett | Coaching, Growth, Learning
Stan returned from a training, saying, “Wow, that trainer rocked. He told the best jokes!” Stan’s co-worker Jackie asked, “Did you learn a lot?” “Sure!” Stan replied. Two weeks later, the training materials were housed safely...