An alternative to exit interviews

An alternative to exit interviews

Ah, the exit interview. For the organization, this is seen as a good opportunity to get some insight and feedback before the person leaves. For the interviewee, the exit interview can be a quandary. Do I tell the truth, the whole truth and nothing but the truth? Do I...
Four steps to employee engagement

Four steps to employee engagement

More than half of the people who leave their jobs do so because of their boss, according to the smart people at Gallup. Sure, employee engagement (emotional commitment to the organization and its goals) matters, too. Who is responsible for 70% of an employee’s...
The right conversations

The right conversations

You are a dedicated supervisor, and you take the time to engage in conversation with your people on a regular basis. Great job! Yet you may not be having the right kind of discussions – the ones that build employee engagement. Kristi Hedges, who wrote Four...
Questions as a super power

Questions as a super power

Tom is a new supervisor who wants to do the right thing for his direct reports. When he began his leadership journey, he thought his job was to have or find the right answers. He’s beginning to understand that his real job is enabling others to learn and grow,...