by Christi Barrett | Engagement
Ah, the exit interview. For the organization, this is seen as a good opportunity to get some insight and feedback before the person leaves. For the interviewee, the exit interview can be a quandary. Do I tell the truth, the whole truth and nothing but the truth? Do I...
by David Wheatley | Delegation, Training
Daisy is a cow. She just got a new field. Daisy is excited and a little anxious about this new field. On the first day, Daisy’s anxiety caused her to stick pretty much to the middle of the field. Emily, the farmer, left her alone to find her own way. A few days later,...
by Christi Barrett | Supervision
More than half of the people who leave their jobs do so because of their boss, according to the smart people at Gallup. Sure, employee engagement (emotional commitment to the organization and its goals) matters, too. Who is responsible for 70% of an employee’s...
by Christi Barrett | Communication, Supervision
You are a dedicated supervisor, and you take the time to engage in conversation with your people on a regular basis. Great job! Yet you may not be having the right kind of discussions – the ones that build employee engagement. Kristi Hedges, who wrote Four...
by Christi Barrett | Communication
Tom is a new supervisor who wants to do the right thing for his direct reports. When he began his leadership journey, he thought his job was to have or find the right answers. He’s beginning to understand that his real job is enabling others to learn and grow,...