I hate to tell you this, but…

I hate to tell you this, but…

Susan believed that allowing her team to work flexible hours was good for the company and helped people balance work and life. When corporate decreed that employees had to work a more set schedule, Susan struggled with supporting her people and falling in line with...
Conflict aversion?

Conflict aversion?

Some team members hate conflict. Instead of openly airing the issues, conflict-averse people often go to their best friend on the team and complain about other team members. They say things like, “I don’t want to make trouble” or “It...
The problem with problems

The problem with problems

Today’s leaders are problem-solvers. Issues can take a toll when the quandaries pile up or have serious implications. What’s an overwhelmed leader to do? Rethink problems as issues to resolve, not obstacles or unnecessary headaches. It seems like a minor...