Dare to be ugly

Dare to be ugly

Dorothy Parker said, “Beauty is only skin deep, but ugly goes clean to the bone.” In the United States, we tend to value beauty. We create pleasing buildings and beautiful workspaces. But it is often the ugly that builds successful teams and companies....
The right conversations

The right conversations

You are a dedicated supervisor, and you take the time to engage in conversation with your people on a regular basis. Great job! Yet you may not be having the right kind of discussions – the ones that build employee engagement. Kristi Hedges, who wrote Four...
Questions as a super power

Questions as a super power

Tom is a new supervisor who wants to do the right thing for his direct reports. When he began his leadership journey, he thought his job was to have or find the right answers. He’s beginning to understand that his real job is enabling others to learn and grow,...
5 steps to habit formation

5 steps to habit formation

Thinking about your resolutions for 2018? What new habits do you want to develop? Alternatively, what do you wish you could stop doing? How do you create a game plan and keep those resolutions? My usual strategy: Write down a list of resolutions and hope that...