Failure’s secret ingredient

Failure’s secret ingredient

Maya is a superstar. Smart and hard-working, she’s never met a challenge she couldn’t overcome. Over time, she’s developed not only a can-do attitude; she’s pretty sure she can handle anything the organization throws at her. Confidence borne...
Influence without authority?

Influence without authority?

Articles, videos and books espouse the idea that leaders must be able to influence without authority. Maybe this is partially true; the days of “because I told you so” are long gone. However, I agree with Jeffrey Gitomer (despite his continual references...
The perils of praise

The perils of praise

My kids have an amazing collection of trophies, medals, ribbons and certificates. I agree with the concerns shared by Ashley Merrman, in “Losing is Good for You” at NewYorkTimes.com. She writes about the downside of the “everyone gets a trophy”...