by Jim Marshall | Emotional Intelligence, Influence
If someone asks me, “What’s in it for me?” in a conversation, I tend to have a negative reaction. It sounds self-centered. It sounds quid pro quo. For as long as I’ve been around Humanergy, we’ve turned that question into a one-word tool: WIIFM. It’s pronounced...
by David Wheatley | Emotional Intelligence, Growth, Leadership, Learning
Have you ever thought about your speaking-to-listening ratio? What is it? What would others say it was? What should it be in your role? A number of years ago I asked these questions in a coaching session to a wonderful leader with great potential. His challenge was...
by Christi Barrett | Emotional Intelligence
I can’t think of anyone more well-versed in the art and science of remaining collected under pressure than nurses – those too-often unsung heroes working in a variety of medical settings. What can you learn from them to remain unruffled under pressure?...
by Christi Barrett | Choice, Emotional Intelligence
Economic uncertainty. Health concerns. Isolation. There are plenty of things to fear in the midst of a pandemic. How can fear hurt your leadership? Can fear be transformed into an amplifier for good? In our latest book, “What Great Teams Do Great: How Ordinary...
by Christi Barrett | Emotional Intelligence
Hope can be hard to find (or keep) during challenging, unpredictable times. Understanding the components of hope helps us see and believe in the light at the end of the tunnel. Goals – Have a desired future state to aim for. Make it SMART (specific, measurable,...
by Christi Barrett | Emotional Intelligence
I thought I was pretty immune to secondhand stress. Then came the coronavirus and massive change, economic pressure and working remotely. A Management Tip of the Day from Harvard Business Review reminded me that no (wo)man is an island when it comes to picking up...
