by Christi Barrett | Communication, Conflict, Teamwork
Nobody’s perfect. That seems like a pretty simple and well-accepted notion. However, when dealing with people at work, you need (or at least want) them to do the right things. The fact that others don’t always do what they “should” can leave...
by Christi Barrett | Communication
It can be daunting, intimidating and downright scary to ask people to give you feedback on your performance. You know you need it, but it seems both time-consuming and full of potential emotional land mines. After all, there are going to be things that are difficult...
by Christi Barrett | Communication
You’re in a heated discussion with your colleagues. You need to make a decision and move forward collectively. What one word will help you reach alignment? And. When I strongly believe in my position, it is all too easy to counter the other person’s view...
by Christi Barrett | Communication, Conflict, Crisis
Sheila and Sam have never gotten along well, and when they are assigned to a key project together, neither person is pleased. Minor tensions slowly grow into full-scale battle, and the rest of the team is uncertain about what to do. They encourage Sheila and Sam to...
by Christi Barrett | Communication
On a couple of occasions recently, I’ve been challenged to listen to feedback that I did not welcome. In one case, it was a long-term member of an organization in which I hold a volunteer leadership role. This person was upset about a number of issues, and was...
by Christi Barrett | Communication, Meetings
Whether you’re a consultant, freelancer, small business owner or a leader in your organization, you know how important it is to have a successful first meeting with a prospect, client or other key people. The old saying is true. You don’t get a second...
