by Corey Fernandez | Communication, Mutual Understanding
Today’s blogger is Corey Fernandez, a Lead Coach and Trainer at Humanergy. Have you ever considered this question? What if my problem of getting people to listen is related to me not listening to them in the first place? Really, why should the other person...
by Christi Barrett | Communication, Emotional Intelligence
You almost never have to wonder what I’m thinking or feeling. It’s practically written all over my face. I’ve worked at keeping my expression neutral when emotions run high, with mixed results at best. I may be able to keep my mouth shut, but my...
by Christi Barrett | Communication, Mutual Understanding
Few things are more frustrating than speaking with someone who isn’t listening. Distracted by their phone a noisy room or busy mind, bad listeners seem to be multiplying in modern society. What’s a communicator to do? Rebecca Knight on HBR has some great...
by Christi Barrett | Communication, Supervision
You are a dedicated supervisor, and you take the time to engage in conversation with your people on a regular basis. Great job! Yet you may not be having the right kind of discussions – the ones that build employee engagement. Kristi Hedges, who wrote Four...
by Christi Barrett | Communication
Tom is a new supervisor who wants to do the right thing for his direct reports. When he began his leadership journey, he thought his job was to have or find the right answers. He’s beginning to understand that his real job is enabling others to learn and grow,...
by Christi Barrett | Communication, Conflict
Seth and Sami consistently butt heads over how to move their work forward. Sami knows they need to talk, and that the conversation will be emotional and contentious. This discussion needs to happen, so that she and Seth get past their issues to make progress on their...
