by David Wheatley | Communication, Diversity
Strong communication is one of the quickest ways to build trust, yet it can fall apart fast when people interpret verbal cues differently. Culture, lived experience, and personal style all shape how we speak and how we hear others. When we approach those differences...
by Christi Barrett | Communication, Diversity
It is a time of great sorrow, rage, hope and many other emotions around systemic racism and police brutality. Our country and its institutions are engaged in a time of protest and counter-protest. All too often, it seems that polarized sides on issues of race are not...
by Christi Barrett | Change, Communication
I hardly ever have no opinion or am wishy-washy about an issue. (I did the “What’s your superpower?” assessment, and it was no surprise that mine was decisiveness.) That is why this article by Steve McKee resonated. It’s a message I really need...
by Christi Barrett | Creativity, Wellness
Once again, our friends at Brains on Fire have given us a well-needed kick in the pants. This post has inspired me to get off the frenzied, always-be-productive treadmill that has been my life. When was the last time I spent a chunk of time with no agenda, nothing...
by Christi Barrett | Influence
We recently had a fascinating team discussion about business development. Experts say that the vast majority of successful sales conversations involve the buyer talking more than the seller. (No wonder we are turned off by the fast-talking used car salesperson!)...
