by Christi Barrett | Diversity, Feedback
You may have heard this before. Or you may have wondered, “Is this really true, or is this person operating on bias?” Getting tough feedback is challenging. It can be more so if you fall into the trap of assuming bias. Are people who give feedback biased?...
by David Wheatley | Crisis
You’ve made an error, a project has failed or another problem has reared its ugly head again. Is your first impulse to learn from it and move on, or do you habitually perseverate over your missteps? There is a benefit to spending some time on the root causes of...
by Christi Barrett | Engagement, Feedback
Janet is grateful for the fine Board presentation her direct report, Joe, created. She hasn’t shared that with Joe yet, but plans to when his review comes up next month. Joe feels great that he was given this stretch assignment by Janet. While he believes it was...
by Tiffany Funk | Motivation, Organizational Climate
Did you know that managers are responsible for 70% of the variance in employee engagement? The impact of that statistic cuts both ways. It means a good boss helps create a healthy, productive work environment and a not-so-good manager can cause direct reports to dread...
by Christi Barrett | Engagement, Performance
“People with the right talent for their jobs, and long tenures in them, outperform colleagues dramatically – and their contributions skyrocket when they are also engaged.” So says James Harder in HBR’s Engage Your Long-Time Employees to Improve...