by Christi Barrett | Leadership, Training
Should you spend more time leveraging your strengths or fixing your weaknesses? Evidence suggests that leaders are more effective when they focus on maximizing their natural capabilities. Stories abound of people who failed when they jumped into positions that did not...
by Christi Barrett | Change, Leadership
We have heard it before. “You can’t change people.” Yet we persist with the idea that if we just use the right words at the right time, the other person will “get it.” In “Leadership in the Age of Complexity: From Hero to...
by Christi Barrett | Growth, Leadership
Barry Schwartz studies wisdom and gave a brilliant Ted lecture on the topic that you won’t want to miss. In case you don’t have 20 minutes to watch the whole lecture now, here are the highlights. Leaders want to encourage certain behaviors in their...
by Christi Barrett | Leadership, Supervision
Retaining employees with high potential is essential to the success of your organization. The Center for Creative Leadership’s High-Potential Talent: A View from Inside the Leadership Pipeline defines “high-potential talent as an employee who is assessed...
by Christi Barrett | Interdependence, Leadership, Supervision
When it comes to making your customers happy, a recent blog post from our friends at Brains on Fire said it best. “Happy employees lead to happy customers. And that “shared happy” leads to positive word of mouth.” So, how do you increase the happiness of...
