You get what you schedule

I am great at making to-do lists. Right now I have a paper list at my office, one in Outlook tasks, and two or three on scraps of paper at home, including one that’s buried in a pile of bills and paperwork that needs filing. No surprise – my...
Three steps to selling anything

Three steps to selling anything

We recently had a fascinating team discussion about business development. Experts say that the vast majority of successful sales conversations involve the buyer talking more than the seller. (No wonder we are turned off by the fast-talking used car salesperson!)...
Miracle of mindfulness

Miracle of mindfulness

You may be wondering why a leadership blog would focus so often on stress relief. We focus on stress because we live in a chaotic, fast-paced world that naturally creates stress. No one can be a great performer with a stomach in knots, a racing heart and little sleep....
Become more tolerant of ambiguity

Become more tolerant of ambiguity

People differ greatly in their tolerance for ambiguity, though it is uncommon for leaders to admit that they don’t like situations that are unclear. As leaders, they feel that they must be seen to roll with the punches, help people find clarity in uncertain...