by John Barrett | Interdependence, Problem solving
It’s been said that for every problem, there is a solution. Yet, when complicated issues arise, it can be all too easy to freeze, at least temporarily. Because most work processes are complex, interdependent, multi-dimensional systems, the problems that can...
by Christi Barrett | Interdependence, Teamwork
“Marketing is a pain in my butt,” laments operations director Stephan on a regular basis. Such cross-functional bashing is, unfortunately, not uncommon. One HBR author has stated that 75% of all cross-functional teams are dysfunctional. Many people find...
by Christi Barrett | Delegation, Interdependence
I’m in the early planning stages for an event for a nonprofit organization. This process has reacquainted me with the need to work hard to get all parties aligned on a project before moving forward. Too often, I take it for granted that everyone is on the same...
by Christi Barrett | Interdependence, Leadership, Supervision
When it comes to making your customers happy, a recent blog post from our friends at Brains on Fire said it best. “Happy employees lead to happy customers. And that “shared happy” leads to positive word of mouth.” So, how do you increase the happiness of...
by David Wheatley | Interdependence
I recently acquired a tandem bike. This has given my wife, Launda, and I new opportunities to exercise and tour the local area. It’s also provided a unique opportunity to explore our finely-tuned relationship. (We’ve been married for 21 years and have got...
by Christi Barrett | Communication, Interdependence, Strategic
People in organizations like to talk about how “we’re all in this together.” But when it comes to acting like what happens in IT matters to Customer Service, for example, interdependence is like the tooth fairy. You’re ten years old and long...