by Christi Barrett | Communication, Emotional Intelligence, Leadership
Everybody has a bad day once in a while, even the boss. Leaders sometimes feel that they cannot let their true feelings show, so they put on a “game face” to mask their true emotions. Janine Popick posted How Your Energy Affects Your Team at Inc.com. She...
by Christi Barrett | Communication
You get along well with your co-workers and enjoy a pretty drama-free job environment. Yet sometimes it is frustrating when people “take things the wrong way.” Sometimes over-sensitive people are not the problem. This “misunderstanding”...
by Christi Barrett | Communication, Mutual Understanding
I just read a post that made me wince. Fred K. posted on LinkedIn about making a mistake at the end of meetings. I think I actually make that same mistake via email and in casual conversations not infrequently. That mistake is making fuzzy commitments. According to...
by Christi Barrett | Communication, Conflict, Teamwork
Nobody’s perfect. That seems like a pretty simple and well-accepted notion. However, when dealing with people at work, you need (or at least want) them to do the right things. The fact that others don’t always do what they “should” can leave...
by Christi Barrett | Communication
It can be daunting, intimidating and downright scary to ask people to give you feedback on your performance. You know you need it, but it seems both time-consuming and full of potential emotional land mines. After all, there are going to be things that are difficult...
by Christi Barrett | Communication
You’re in a heated discussion with your colleagues. You need to make a decision and move forward collectively. What one word will help you reach alignment? And. When I strongly believe in my position, it is all too easy to counter the other person’s view...