by David Wheatley | Choice, Teamwork
We were tickled pink to hear a client (we’ll call him Bob) mention recently that choosing to do the right thing – to engage with others productively, even in the midst of conflict, confusion or tension – was getting easier over time. In the past, he...
by Christi Barrett | Communication, Feedback
Kim Scott is a veteran of a long career in technology, including a long stint at Google. In a presentation at First Round’s CEO roundtable, she describes how she learned to give and get feedback at Google. In order to foster an environment of growth, the culture...
by Christi Barrett | Communication
David Wheatley shared an insight at a recent training that really hit home. He said that the key to engaging with others is direct, honest and respectful communication. Often we’re good at two of these three, and we need to manage for third one. David shared...
by Christi Barrett | Conflict
Over the past couple of years, Humanergy has engaged in some spirited discussion around this question: When you have a conflict with someone, can you really just “let it go?” Or, if something bugs you, should you address it every time? Jeanne Brett in...
by Christi Barrett | Coaching, Performance
Dan McCarthy’s post, Can a manager be a coach, is a breath of fresh air! He points out the reality that so many bosses consider every interaction with a direct report to be a coaching session. What they are, too often, is a “let-me-tell-you-how”...